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Researchers assert that OpenAI’s Whisper transcription tool, utilized in hospitals, generates statements that were never actually spoken

October 28, 2024

The technology giant OpenAI has claimed that its artificial intelligence-based transcription tool, Whisper, exhibits near “human-level robustness and accuracy.” Nevertheless, discussions with more than a dozen software engineers, developers, and academic researchers indicate that the tool frequently produces erroneous text or entire sentences. These inaccuracies, known as hallucinations in the field, may encompass offensive racial comments, violent expressions, and even fictitious medical solutions.

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